Contact Us

We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.


We’re available to support you via

Email: service@rosesw.com


We strive to answer your questions within.24 hours.


Customer service chat hours:

Monday - Sunday: 9 am - 22pm (GMT+8)

Now available in English.


Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.
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